Refund Policy

Pro is $25 a month and Team is $30 a month, billed in advance. Cancelling stops the next renewal and leaves your plan running to the end of the period you have already paid for; nothing is cut off early.

Within 14 days of a charge, ask and we will refund it pro rata for the part of the period you have not used, less the value of credits you have already spent in that period. In practice, if you subscribed, barely used it and changed your mind, you get essentially all of it back.

After 14 days we do not refund the current period as a matter of course, though we would rather hear from you than have you feel stuck — if the product did not do what the pricing page said it would, tell us and we will sort it out.

Top-up packs are 1,000 for $12, 5,000 for $50, 20,000 for $180. They are one-off purchases and do not expire while your account is open.

Unspent credits are refundable within 14 days of the purchase. We refund the unused balance from that pack at the price you paid for it. Credits already spent on runs are not refundable, because the model usage behind them has already been bought and paid for.

These are built into how metering works, so there is nothing to claim:

• Runs that fail because of an error on our side.
• The repair rounds after a failed build check — when MMNTM breaks something and fixes it, you pay for the first attempt only.
• Runs you cancel before MMNTM has used any tokens.

Every run shows an estimate before you send it and a receipt with the actual cost after, and the billing page lists every credit movement on your account. If a receipt looks wrong, send it to us and we will look.

• Credits already spent on completed runs, including runs whose output you did not like. MMNTM is an AI system and its work is a starting point; the estimate and the model picker are there to let you control the cost before you spend it.
• Charges older than 14 days, other than as described above.
• Money you spent with a third party — a hosting bill, a domain, a database or an API you connected. Those are between you and that company.
• Accounts terminated for serious misuse of the service.

Email dream3rsounds@gmail.com from the address on the account, telling us which charge you mean. You do not need to explain yourself. We reply within two business days, and approved refunds go back to the original payment method, usually within five to ten business days depending on your bank.

You can see and cancel your subscription, and download every invoice, from Settings → Billing, which opens the Stripe customer portal.

If you are a consumer, this policy adds to the rights your local law gives you and does not replace them. Where you have a statutory right to cancel a digital service within a cooling-off period, that right applies regardless of anything above. This policy forms part of our Terms of Service.